Module 03 of 08 · 2-Hour Facilitator Guide · Ages 16–24
Employment & Job Readiness Workshop
Prepares AMB participants for the workforce — resume building, mock interviews, professional appearance, and action steps.
Ready to Facilitate
Employment Component · MBL Program™
Training Video — Module 03 Slideshow Presentation
Facilitator Guide — Full Workshop Reference
2 hrs
Total Duration
15–30
Participants
16–24
Age Range
5
Session Segments
3
Resume Templates
5
Interview Questions
Session Segments — Step-by-Step Facilitation
1
Icebreaker — "What's Your Dream Job?"
- 1Welcome participants and introduce yourself as the facilitator. Briefly explain what today's workshop will cover and why employment skills matter.
- 2Go around the room — each person answers: "What's your dream job, and why?" Keep it moving, 20–30 seconds per person.
- 3After everyone answers, draw connections: "Notice how many of us said [common theme] — all of those jobs require the skills we're going to practice today."
- 4Set ground rules: stay positive, support each other during mock interviews, no phones during interview practice, folders stay open on desks.
- 5Distribute folders. Tell participants everything inside is theirs to keep.
If the group is slow to open up, share your own dream job first — vulnerability leads. Use humor to break tension but keep it professional.
2
Resume Building — 3 Templates
- 1Hold up or display Template 1 — Entry Level (No Work History). Walk through each section: name/contact, objective, skills, activities/sports/volunteering, references.
- 2Show Template 2 — No Experience. Explain how AMB participation itself is relevant: "Being here, showing up, working as a team — that's on your resume."
- 3Show Template 3 — Some Experience. Demonstrate how to turn job duties into achievement bullet points using numbers: "Served 50+ customers daily," "Stocked 200+ items per shift."
- 4Ask each participant to identify which template fits them. Hands up or verbal. Now give them 10 minutes to start filling in their template.
- 5Circulate the room. Help any participant who is stuck. Ask questions: "What are you good at?" "Have you ever helped someone?" "Do you play any sports?"
Many participants will underestimate their experience. Help them see that babysitting a sibling, helping neighbors, or being a team captain all count. Reframe life skills as work skills.
3
Mock Interviews — Peer Pairs
- 1Pair participants. If odd number, create one group of three — the third person observes and gives feedback.
- 2Explain the format: Person A is the applicant, Person B is the employer. Employer asks the 5 questions on the sheet; applicant answers as if in a real interview.
- 3Run round 1 — 8 minutes. Call time. Quick debrief: "What felt good? What felt awkward?"
- 4Switch roles — now Person B is the applicant. Run round 2 — 8 minutes. Call time and debrief again.
- 5Full group debrief (5 min): What was the hardest question? What answer surprised you from your partner? Facilitator provides 2–3 model answers for the toughest questions.
Model a mock interview yourself first — do one "bad" answer (eyes down, mumbling, "I dunno") then a "great" answer (confident, specific, smiling). The contrast is memorable and energizes the room.
4
Professional Appearance — Dress for the Job
- 1Display or distribute the Dress Code Visual Guide. Walk through the "Professional" vs. "Casual/Avoid" columns side by side.
- 2Ask the group: "Have any of you ever been judged by what you were wearing before you even opened your mouth?" Let 2–3 participants share briefly.
- 3Discuss what employers look for beyond clothing: firm handshake, eye contact, sitting up straight, putting phones away, arriving 5 minutes early.
- 4Cover the "budget-friendly professional" message: thrift stores, community closet programs, ironing basics. Looking professional does not require expensive clothes.
- 5Remind participants: "Your resume gets you the interview. How you show up gets you the job."
If your chapter has an AMB community closet or can connect participants to one, mention it now. Barrier removal (access to appropriate clothing) is often what stands between a young person and employment.
5
Action Steps — Leave with a Plan
- 1Distribute the Job Application Form from each participant's folder. Everyone fills one out completely — this is practice for the real thing.
- 2Point out common mistakes: leaving blanks instead of writing "N/A," sloppy handwriting, no references prepared. Walk through each section.
- 3Give each participant the Local Employer List. Go through 3–4 employers together — what they do, where they're located, what entry-level positions are available.
- 4Ask every participant to write down ONE action they will take this week on the back of their folder: apply online, visit a business, update their resume, call a reference.
- 5Close: "You walked in today without a resume. You're leaving with one. That's already further than you were two hours ago." Set a 2-week check-in reminder in AMB's case management system.
Record each participant's "one action" commitment in the AMB case management system. Follow up at the next session to celebrate wins and troubleshoot any barriers.
Key Interview Questions to Practice
Q 01
"Tell me about yourself."
Coach participants to give a 30–60 second answer covering: who they are, what they've done (school/activities/work), and why they're interested in this job. No life story — stay relevant and positive.
Q 02
"Why do you want to work here?"
Encourage research beforehand. Even a simple answer like "I shop here and I like how the staff treats customers" shows awareness. Avoid "Because I need money" as the only answer.
Q 03
"What are your strengths and weaknesses?"
Strengths: pick 2 relevant to the job. Weaknesses: pick something real but show self-awareness — "I sometimes take on too much, but I'm learning to ask for help earlier." Never say "I have no weaknesses."
Q 04
"Describe a time you solved a problem."
Teach the STAR method: Situation, Task, Action, Result. Any real-life example works — it doesn't need to be from a job. A sports story, family situation, or school project counts.
Q 05
"Where do you see yourself in 5 years?"
Employers want to see ambition + stability. A good answer shows both: "I'd like to grow with this company and develop skills in [area]. Long term I want to [goal]." Be honest but forward-looking.
BONUS
Body Language Reminder
Firm handshake. Eye contact (not staring — every 5 seconds is natural). Sit up straight. Smile when appropriate. No phone on the table. Arrive 5 minutes early. Silence your phone before you enter.
Follow-Up & Workforce Partners
Module 03 Complete
Ready to facilitate?
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